I recently switched to Spotify after using the Apple Music app. My car was able to recognize the song name and time, etc.

After I switched to Spotify and deleted Music, my car doesn't recognize anything anymore -- it just plays the music without any information. I am using a Lightning cable to connect my iPhone 7 (running iOS 12.0) to Mazda 6 2017.

Before deleting Music app:

Before deleting MUSIC App

After deleting Music app:

After deleting MUSIC App

but my friend's iPhone is working with my car so the issue with My iPhone!

  • what do you mean? everything was good before I delete "Apple Music" App!
    – MhdGhamde
    Dec 18, 2018 at 6:54
  • it depends on the car been able to use/understand the Spotify meta data stream. Since Apple is more popular most cars can read it, not so for Spotify. So check with your Car manufacturer.
    – Ruskes
    Dec 18, 2018 at 6:57
  • 1
    the car was able to understand Spotify metadata stream as I said before deleting the app, I can read the song name and control from my steering wheel (Spotify).
    – MhdGhamde
    Dec 18, 2018 at 7:33
  • Are you sure it was after deleting Apple Music, as opposed to after updating to iOS 12? A lot of car systems need firmware updates to keep pace with iOS.
    – Tetsujin
    Dec 18, 2018 at 7:34
  • yes it was after deleting, because I was using Apple Music with iOS 12.0 without any issues
    – MhdGhamde
    Dec 18, 2018 at 7:36

2 Answers 2


I figured out how to fix it:

(You Must Have Apple Music with one song at least).

  1. Power cycle your phone by powering off and powering on.

  2. Open Apple Music and play any downloaded song.

  3. Connect USB/lightning cable while the music still playing on the phone.

Now you can see the song name on the screen and controllable by steering wheel, and you can use any app that plays music it will be compatible.


Make sure that:

  1. The iPhone volume/the music volume is not on 0

  2. The lightning adapter is plugged in properly and working

  3. When you play some music, at the bottom tap all devices:

all devices

Then select your car. If your car isn’t being recognised it is probably a problem with the cable/the ports.

  • not working, i've used more than 3 cables
    – MhdGhamde
    Dec 18, 2018 at 12:04
  • @MhdGhamde Ok. Have you checked that the app is detecting the car as an input source?
    – user310476
    Dec 18, 2018 at 12:40
  • i think Spotify or any app doesn't detecting my car as an input source because it's not a Display it's Normal Radio with USB Media
    – MhdGhamde
    Dec 18, 2018 at 15:21
  • The audio is ok but no information on the radio screen
    – MhdGhamde
    Dec 18, 2018 at 15:22

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