So I have two google accounts already set up on my phone. These were set up prior to iOS 12 update. Now when I try to add a new Googlemail account, nothing happened a when I tap on the button in “settings > passwords and accounts > add account”.

Any ideas what might be going on? It can’t be a security thing because I don’t even to the screen which asks for credentials.


Same as that - button doesn’t work.

I added my gmail account via Exchange instead. Works fine!


  • Welcome to Ask Different and thank you for your answer. :) Unfortunately, short answers such as this don't really provide enough detail or context to help many users. And, just providing a link isn't very helpful as it may no longer work in future. Instead, could you please edit your answer (there's an edit link below it) to include a summary of the content you're linking to? This will make your answer more self-contained and help preserve it for other users in future. – Monomeeth Nov 21 '18 at 7:39
  • This worked, but not an ideal solution. Wonder why iOS can’t react to the button? – Stefan Dunn Nov 22 '18 at 7:32

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