I have existing Gmail accounts for Mail on my iPhone, but I want to add a new one. I went to Settings -> Passwords & Accounts -> Add Account and I tap Google, and nothing happens. Here is a GIF:

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This is iOS 12.1 on iPhone 6. Any ideas of how get around this to add a new Gmail account? Rebooting the phone, toggling WiFi off/on, and holding the lock + home button for 15 seconds to reset the phone did not fix either.

  • It's highly likely that it's a bug in iOS 12. Lot of users have reported this issue and it is all over the Internet.
    – user288259
    Commented Nov 21, 2018 at 7:10

2 Answers 2


I held my finger on the Google button for about 15 seconds, let go, went back 1 screen, then tapping the Google button worked. I don't like this answer because I'm not anywhere near certain if doing this fixed the problem.


SOLVED IT!! Reset your Network settings. Settings > General > Reset > Reset Network Settings Cheers.

  • 1
    Doing this did not fix the problem for me. Also, doing this deleted all of my WiFi passwords.
    – Adam
    Commented Nov 21, 2018 at 6:29
  • 1
    it did not work me too. mine's iOS 12.3.1 Commented Jun 1, 2019 at 21:04

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