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I have a macbook pro running OS X v10.13.6 and am using the microsoft sculpt keyboard with it. The keyboard works but would become unresponsive intermittently. This is the setting I see in System Information:

enter image description here

I did some search and found some related links but:

  • This one says its completely unresponsive which is not what I am experiencing
  • This one also does not help
  • Over here I can see 10.13.6 is not listed but am guessing that's just because its outdated and the info needs to be updated
  • This does not help
  • This too did not help

I have listed above links as sometimes I would get a downvote saying what have you tried - so listing them to show I have done some due diligence and unable to resolve the issue.

Further I have turned bluetooth off on my mac to avoid any interference (not that it should matter)

enter image description here

The Keyboard System Assistant (system Preferences -> keyboard -> change keyboard type...) shows this:

enter image description here

Does anyone know how to fix this issue? Thanks

  • and promptly you get a up vote, and do not get discouraged by some giving you unreasonably hard time. – Ruskes Nov 20 '18 at 23:54

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