Problem:
I am reviewing a Word document using tracked changes and inserted comments. Halfway through the process, I can no longer type normally in the inserted comments. Each time I hit a specific key, what shows up is a corrupted text with multiple repeated letters, all of the repeated letters changing with an additional press on the keyboard. Pressing backspace generates no response.
Observations:
- ONLY this specific document that is affected. If I open a new document, all the comment typing functions work perfectly.
- Tends to happen on files with large volumes of tracked changes and comments. It's as if I reach a certain volume of comments, and then BAM! No more commenting.
Solutions tried and failed:
- Saving and restarting Microsoft Word
- Restarting laptop
What I'm using:
- Microsoft Word for Mac (2011, v.14.1.0)
- 2013 Macbook Air (MacOS High Sierra 10.13.6)
- Laptop built-in keyboard
Thank you in advance for any ideas or suggestions!
