I have a Macbook pro with the Mojave OS 10.14.1 I have installed Onedrive (two accounts, 1 academic and 1 personal) and they used to work fine for more than a year. Suddenly, Academic Onedrive (business version), stopped syncing and while it is trying to connect every time crashes.
I tried to make work alone by quitting the personal account but ended with the same result (crashing) Thank you for your advice!

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    Did you try reinstalling it? – Nimesh Neema Nov 12 '18 at 9:45
  • No, not yet.... – Paradigm Nov 12 '18 at 10:02
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    Use AppCleaner to uninstall first. It will find all those files buried in the system related to the app where a corrupted file might exist. – chriszanf Nov 12 '18 at 10:08
  • Did OneDrive have an uninstaller? I just installed Backblaze and it came with an uninstaller. – jmh Nov 12 '18 at 15:32

Since OneDrive is available on the Mac App Store, it's far preferable to get it from there going forward. Follow the uninstall instructions for the older app and enjoy a much easier update and reinstall process.


The uninstall is very easy - just install the latest version, then drag it to trash. The 2019 versions also have a nice reset tool and can show very helpful logs should you not be able to fix things from the FAQ:

How do I uninstall the OneDrive app? Just drag the OneDrive app to the Trash.

How do I reset the OneDrive app?

See the link above for the detailed reset instructions if needed.

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The solution was to uninstall and install again the Bussiness (Academic) version of OneDrive. For this, I used AppCleaner.

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