I have a Macbook pro with the Mojave OS 10.14.1 I have installed Onedrive (two accounts, 1 academic and 1 personal) and they used to work fine for more than a year. Suddenly, Academic Onedrive (business version), stopped syncing and while it is trying to connect every time crashes.
I tried to make work alone by quitting the personal account but ended with the same result (crashing) Thank you for your advice!

  • 1
    Did you try reinstalling it?
    – Nimesh Neema
    Commented Nov 12, 2018 at 9:45
  • No, not yet....
    – Paradigm
    Commented Nov 12, 2018 at 10:02
  • 1
    Use AppCleaner to uninstall first. It will find all those files buried in the system related to the app where a corrupted file might exist.
    – chriszanf
    Commented Nov 12, 2018 at 10:08
  • Did OneDrive have an uninstaller? I just installed Backblaze and it came with an uninstaller.
    – Natsfan
    Commented Nov 12, 2018 at 15:32

2 Answers 2


Since OneDrive is available on the Mac App Store, it's far preferable to get it from there going forward. Follow the uninstall instructions for the older app and enjoy a much easier update and reinstall process.


The uninstall is very easy - just install the latest version, then drag it to trash. The 2019 versions also have a nice reset tool and can show very helpful logs should you not be able to fix things from the FAQ:

How do I uninstall the OneDrive app? Just drag the OneDrive app to the Trash.

How do I reset the OneDrive app?

See the link above for the detailed reset instructions if needed.


The solution was to uninstall and install again the Bussiness (Academic) version of OneDrive. For this, I used AppCleaner.

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