Trying to provision a brand new iPad with Apple Configurator 2. At some point our company will be deploying 2000 of these iPads, but I get various errors like the one listed in the title.

I have no issues with internet connectivity here. What is causing this error? It happens as soon as the iPad finishes erasing and gets ready to activate.

The profile that I included in the preparation process has the Wifi SSID and password.

  • IIRC, this error occurs if the iPad isn't already connected to Wi-Fi. – IconDaemon Nov 6 '18 at 15:34
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    It had been connected, I did get this error to stop though. I believe it had something to do with me trying to enroll it in DEP with Configurator 2. I decided to just skip all that, and the error subsided. I decided to just use AC2 to get the device in to supervised mode, apply a "pre" profile,and then use my MDM to do the rest. – Fexception Nov 7 '18 at 13:13
  • Config 2 is becoming less useful for large scale deployments. Look into JAMF or other robust MDMs. With JAMF, I can prep a slew of iPads with a few key-strokes, once everything is set-up. It links with DEP for enrollment and VPP for apps. Continuing maintenance is a breeze. If you're going to be deploying 2k iPads and other devices, an MDM is the only way to go. – IconDaemon Nov 7 '18 at 22:45
  • @IconDaemon, yeah. We actually have VMware's Airwatch MDM which works well. I do have one concern however. If I want to get rid of the settings icon on the screen so no one can get to it, how would users manage their WiFi? – Fexception Nov 8 '18 at 14:00
  • Good question. We don't hide the settings app - we use whatever restrictions are possible in JAMF configuration profiles to lock down the iPads as best we can. Since 98% of our iPads never leave campus, we've not worried about Wi-Fi changes. – IconDaemon Nov 8 '18 at 14:17

First, try using a wired internet connection or try disabling "Add to Device Enrollment Program"

Enable "Supervised devices"

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