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I have a new iPhone XR running iOS 12.1.

When I get a new notification (such as an iMessage, a Reminder, etc.) on the lock screen, I should be able to long-press on the notification (instead of force/3D touch) and see shortcut options (or quick reply, in the case of iMessage).

These options are all enabled in Settings and I have tried rebooting my device and it still doesn't work. FaceID has unlocked the device and I know additional options are available because I can still swipe notifications to the right and select "View" which shows what I would expect to see when long-pressing the notification.

I submitted a radar to Apple, so hopefully they address it. But I just wanted to see if anyone else has run into this and found a solution.

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  • I'm not sure that's how it's supposed to work on the iPhone XR, at least not yet. Perhaps you can edit your question to include a screenshot of the options you have enabled in Settings?
    – Monomeeth
    Nov 6, 2018 at 4:43
  • As you've stated, 3D Touch is not available on the iPhone XR. Long-press gestures replace those actions. I've seen multiple complaints all over the web, including Apple Support forums, about long-press not working correctly so you're not alone. Filing the radar is one option. Erasing your device and setting it up as 'new', instead of from a backup, is another option as is returning your device for a replacement. You're still in your replacement window so it should only cost you time.
    – fsb
    Nov 6, 2018 at 12:48
  • It isn't that it is malfunctioning, Apple has not added support for long press on lock screen notifications. They have on the iPad, so there is future hope. Nov 7, 2018 at 21:34
  • @StephenCollins If you want to post that as an answer, I can accept it. Nov 8, 2018 at 16:03

2 Answers 2

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It isn't that it is malfunctioning, Apple has not added support for long press on lock screen notifications. They have on the iPad, so there is future hope.

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Looks like this feature is coming to iOS 12.1.1: https://9to5mac.com/2018/11/08/iphone-xr-expand-notifications-haptic-touch/

I'm going to install the beta and try it out. :) Sweet!

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  • I can confirm that it works on iOS 12.1.1. Nov 8, 2018 at 21:30

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