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I have a new iPhone XR running iOS 12.1.

When I get a new notification (such as an iMessage, a Reminder, etc.) on the lock screen, I should be able to long-press on the notification (instead of force/3D touch) and see shortcut options (or quick reply, in the case of iMessage).

These options are all enabled in Settings and I have tried rebooting my device and it still doesn't work. FaceID has unlocked the device and I know additional options are available because I can still swipe notifications to the right and select "View" which shows what I would expect to see when long-pressing the notification.

I submitted a radar to Apple, so hopefully they address it. But I just wanted to see if anyone else has run into this and found a solution.

  • I'm not sure that's how it's supposed to work on the iPhone XR, at least not yet. Perhaps you can edit your question to include a screenshot of the options you have enabled in Settings? – Monomeeth Nov 6 '18 at 4:43
  • As you've stated, 3D Touch is not available on the iPhone XR. Long-press gestures replace those actions. I've seen multiple complaints all over the web, including Apple Support forums, about long-press not working correctly so you're not alone. Filing the radar is one option. Erasing your device and setting it up as 'new', instead of from a backup, is another option as is returning your device for a replacement. You're still in your replacement window so it should only cost you time. – fsb Nov 6 '18 at 12:48
  • It isn't that it is malfunctioning, Apple has not added support for long press on lock screen notifications. They have on the iPad, so there is future hope. – StephenCollins Nov 7 '18 at 21:34
  • @StephenCollins If you want to post that as an answer, I can accept it. – Clifton Labrum Nov 8 '18 at 16:03
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It isn't that it is malfunctioning, Apple has not added support for long press on lock screen notifications. They have on the iPad, so there is future hope.

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Looks like this feature is coming to iOS 12.1.1: https://9to5mac.com/2018/11/08/iphone-xr-expand-notifications-haptic-touch/

I'm going to install the beta and try it out. :) Sweet!

  • I can confirm that it works on iOS 12.1.1. – Clifton Labrum Nov 8 '18 at 21:30

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