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I've got 2018 MacBook Pro 15" (Radeon Pro 560X), which I'm connecting to external LG 4K display (27UD69P-W) via Satechi Type-C to HDMI Adapter (says 4K/60hz on the box), but the display is running 30hz.

enter image description here

How do I make it do 60hz?

Thank you!

5

On my Philips 328P6V monitor, using a USB-C to DisplayPort cable with my MacBook Pro (15 inch model from 2019 with Radeon Pro 560X), I first was stuck at 4k@30Hz and couldn't get 4k@60Hz (even though the cable supports it). I had to do two things:

  1. Enable DisplayPort version 1.2 in the monitor's menu.
  2. Choose "Resolution: Default for display" in my Mac's System Preferences/Displays.

The first point is pretty obvious, given that DisplayPort 1.1 only supports 30Hz for 4k.

The second point, however, is a bit weird. The original setting was:

enter image description here

And this setting delivered 4k@30Hz. Choosing "Default for display" changed it to 60Hz. After that, even re-selecting "Scaled" keeps my monitor at 4k60Hz.

What I believe might have happened is, that when I had first connected the display, it was still set to DisplayPort 1.1, and I assume my Mac remembered this. Resetting SMC/PRAM didn't seem to help. Switching the Resolution selector in the System Preferences probably made macOS rescan the connection and remember the updated DisplayPort 1.2 capability.

  • 2
    On my LG Ultra HD I got a menu message that said "To view the 4K@60Hz ... via connected devices go to [Picture]>[Picture Adjust]>[HDMI ULTRA HD Deep Color] and change the settings into On." I tried 3 different cables before discovering this! – JohnQ Apr 18 at 1:59
  • This "HDMI Ultra HD Deep Color" setting bumped me up from 30 Hz to 60 Hz as well. Using a Pixelbook. – Kiran Jonnalagadda Jul 4 at 18:27
  • Pure awesomeness! – Jim Aho 25 mins ago
2

So I've tried a few things:

  • IOKit/CoreDisplay patch described in this article. But the patch doesn't cover AMD graphics card and is not compatible with the CodeDisplay version I have
  • Randomly re-connecting the USB-C/HDMI cable (I've seen comments claiming it works sometimes)
  • SwitchResX. It has weird UI, but it works! My display is now recognised as "SwitchResX4 LG Whatever" and does in fact run 60hz. It's not free, but I haven't found a better solution yet.

SwitchResX4 LG Whatever

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I’ve had better luck using USB-C to DisplayPort with macOS to achieve 4K@60hz. Something with HDMI 2.0 was a bit of a tweak to that standard. Even using Win10 I had to specifically go into the NVidia settings and tell it to use the UHD profile to achieve 60hz over HDMI 2.0. I imagine SwitchResX is giving you that capability.

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I have had the same problem with that exact cable (Satechi) and a 4k TV. There is a problem with those active adapters & cables on the MacBook Pro 2017 & 2018 models. Please check your "USB" category on System Profiler, does it state that the cable is connected as "BILLBOARD 2.0" under the USB 3.0 category? For me it seems that we can't activate the "DP Alt Mode" on these thunderbolt ports (for no apparent reason). And that's why you are getting 30hz.

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I simply swapped out my cable with a thicker HDMI cable and it did the trick.

  • What was the earlier cable type? Also, is that all you can really add to the answer? Such one liners are normally frowned upon by the community. See How to Answer – ankii Sep 19 at 18:42

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