I have a MacBook Pro (Retina, 15-inch, Mid 2015) running 10.13.6 and I am now getting "Bluetooth: Not Available" in the menu bar. I also cannot access the "Bluetooth" section within System Preferences.
Under "Network" in System Preferences it says "Bluetooth PAN is not connected" and "No PAN devices found".
Under System Report, it says "No Information Found" under Bluetooth.
I have tried the following in an effort to troubleshoot:
- Simple restart
- Simple shutdown, turn back on
- No USB devices are connected, so I have none to remove
- Reset the SMC
- Delete .plist files in ~/Library/Preferences/ (there were no com.apple.Bluetooth.plist file in this directory for me, I had to go into ~/Library/Preferences/ByHost to find two com.apple.Bluetooth..plist files
- Reset NVRAM
- I'm unable to reset the Bluetooth module as Shift+Option and clicking on the Bluetooth menu in the menu bar does give me an options.
What other options do I have to troubleshoot this? If this is a hardware issue, do you have a recommendation for a Bluetooth USB adapter that I can use to limp by with?