Yesterday I discovered that there is a piece of software called "Ассистент обратной связи" in the /System/Library/CoreServices/Applications Directory of my Mac (OS X Mavericks). What's the deal with this application? Is is legit? Why does it have a Russian title?

  • Hello, welcome to Ask Different. I checked what "Ассистент обратной связи" means at translate.google.com, it is: Feedback Assistant. What is the installation date of that software? Have you installed a beta macOS version around that date? – jaume Oct 5 '18 at 12:30

It looks like Feedback Assistant.app. Maybe it's missing the en translations. You can check if that really is the correct app in Terminal with:

ls /System/Library/CoreServices/Applications

The output will reveal the real (not translated) applications names.

The Ассистент обратной связи string could be found using:

plutil -p Feedback\ Assistant.app/Contents/Resources/ru.lproj/InfoPlist.strings 

The output:

{ "CFBundleDisplayName" => "Ассистент обратной связи" "CFBundleName" => "Ассистент обратной связи" }

To make sure, the app is really from Apple you can run

codesign -d -vvv Feedback\ Assistant.app

and look for Authority=Apple Code Signing Certification Authority.

  • Thanks! Indeed, it appears to be the Feedback Assistant. Weird ... – throwaway312 Oct 5 '18 at 10:35
  • If you are on 10.9, the easiest fix to this missing language components of a system application is to just download 10.9.5 Combo and run that. It will most likely fix the problem. – l008com Oct 5 '18 at 11:23
  • Did the additional steps, it appears to be legit. @l008com I'm running 10.9.5 if this is what you mean ... This is the first time I've encountered such a translation "bug" – throwaway312 Oct 5 '18 at 13:57
  • What I'm saying is re-run the 10.9.5 Combo installer. – l008com Oct 5 '18 at 21:17

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