I am downloading MacOS Mojave. The total size of the download is 6.02GB. Although 6.02GB is downloaded in app store the progress is stuck at calculating.
Its been two hours like this. Please suggest what to do.
asked Oct 1, 2018 at 18:25
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What is your Internet speed ? Hold Option key and Click on WiFi, read the Tx Rate ? you also need min 8GB of space on your hard drive.– RuskesOct 1, 2018 at 18:44
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1Looks like there is some issue with the update rollout from apple. Started Mac in safe mode by holding the Shift key after pressing the power button. Downloaded the update and installed in safe mode. This fixed the issue.– Diamond MohantyOct 2, 2018 at 17:29
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Lets make that an answer with how you did it, so others can find it.– RuskesOct 2, 2018 at 17:33
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3 Answers
Went to Purchased screen.... Clicked on "Pause" while holding down Shift key. It killed the download process. Then went back and Featured and chose "Free upgrade". The process started where it left.
I encountered it too. Could be caused by an interruption in internet connection. I restarted the MacBook after waiting forever. Tried to download again from App store, and it continued from where it got stuck.
Looks like there is some issue with the update rollout from apple. Started Mac in safe mode by holding the Shift key after pressing the power button. Downloaded the update and installed in safe mode. This fixed the issue
answered Oct 2, 2018 at 17:39