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While adding a new Google account (G Suite account) to Mail.app (Mac OS High Sierra, 10.13.6), I am able to authenticate successfully but the account is never added to Mail.app. It remains stuck at the screen shown below:

After successful authentication

Appreciate any help on this issue.

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    I found a solution myself. Go to KeyChain --> login --> All Items and search for "google" keys. Deleted all and then tried adding the account once again when it worked.
    – Ranjan
    Sep 30, 2018 at 19:32
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    Hello Ranjan, welcome to Ask Different. Thank you for coming back to add a comment with the solution to your issue. To respect the Q&A format on this site, could you add the contents of your comment as an answer? After a period of two days you will be able to mark your answer as the accepted answer.
    – jaume
    Sep 30, 2018 at 19:42
  • Per your suggestion, I answered my question jaume.
    – Ranjan
    Nov 1, 2018 at 7:16

1 Answer 1

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I found a solution myself. Go to KeyChain --> login --> All Items and search for "google" keys. Deleted all and then tried adding the account once again when it worked.

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  • Thank You so much for this fix. I have been looking for an answer to my gmail issue for over a month now. I first just forwarded my two accounts to two other accounts that still worked in Mail. Though it worked it was not easy to sort out my mail. I just tried your fix and it worked!!! Thank you again.
    – Mickey
    May 27, 2019 at 17:23

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