I have a 27 inch late 2012 iMac with 32GB of RAM and a 3TB Fusion Drive. The hard drive was replaced in June 2017 so only has a year of wear on it and should thus be in good condition.

For the last couple of months, however, I have been experiencing strange and infuriating performance problems with my machine that are seemingly unexplainable. These problems are most noticeable when using Finder - whenever I try to move or copy more than one folder at a time, Finder will slow down, freeze, beach ball and be rendered all but unusable until the task is complete. The more files I am attempting to copy, the worse this phenomenon is. Upon checking activity monitor I noticed that during these instances, Finder's CPU usage clocks up to 100% + and its memory consumption will instantly balloon from 120MB up to around 1.4GB. Once the process has finished, the CPU usage goes back to normal but the memory consumption does not - yet Finder is noticeably slower.

Finder also has trouble browsing large(ish) folders and is slow to scroll and display new results. This ultimately means that I have to relaunch Finder multiple times a day.

I have done SMC, PRAM, and Safe Boot resets. I have done several clean installs of macOS Sierra and High Sierra. I have removed and tested my RAM modules one by one to no avail. I have taken my iMac to Apple, who tested it for a week and said they found nothing wrong with my machine's hardware and that this was 'normal behaviour' for my machine.

My iMac does occasionally make a soft, croaky/rumbling noice - especially when searching for files. I also noticed that, when I received the computer back from Apple, it was making a quiet ticking noise for a couple of days but this seems to have stopped by itself.

Has anyone encountered problems like this? Are there any further diagnostic or trouble shooting measures which I can undertake?

Kind Regards, James

  • 1
    IMHO, rumbling/croaky/ticking noises indicate either bullfrogs, crickets, or both, have invaded your iMac. In all seriousness, these types of noises when the HDD is in use have almost always be caused by the HDD mechanism degrading. You mention that the HDD was replaced in 2017. Was this replacement done by Apple or some 3rd party? – IconDaemon Sep 18 '18 at 16:42
  • 1
    Yah, like IconDaemon, those symptoms sound an awful lot like storage (HD/SSD) issues. You can boot into recovery mode (Command-R at boot) run disk utility and see what it says but I would be tempted to take it back to whoever replaced your drive. Its quite possible the drive is under Warranty. But most important of all make sure you have a good, current working backup! – Steve Chambers Sep 18 '18 at 16:54

You must log in to answer this question.

Browse other questions tagged .