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So this is an issue that I’ve had for a few months: On my iPhone 7, currently running iOS 11.4.1, I’m not getting any sort of notification from one specific contact in my phone. No ringtone, no vibration, no banner on top of the screen, no blue circle next to their name in the Messages screen, not even a noise when I’m IN the conversation and they send a text. Basically it’s as if I’ve already READ the text.

And I know the first answer is going to be “Turn of Do Not Disturb for that person”; that’s not it, I’ve done that so many times it’s not even funny. I’ve changed the text tone to default and changed the default, I’ve turned on Emergeny Bypass, I’ve deleted a huge amount of texts/attachements from them, I’ve deleted the contact all together, I’ve power cycled my phone more times than I can count, and I’ve completely reset my phone once; nothing has worked.

This is probably a good time to mention that when this problem started, there were TWO contacts that had this issue, but, by some sort of miracle, one of them started giving me notifications again... and I did absolutely nothing, they just randomly came back, and this was a couple weeks after I completely reset my phone and straight up deleted their contacts.

The only thing that I can possibly think is that there are too many messages in the conversation. I have Keep Messages set to Forever and this is the one person in my contacts I text the most, so there’s A LOT. But at the same I’m not quite sure. Like I said, I deleted a TON of messages, and actually switched my Keep Messages setting from Forever to 2 Weeks, so that must’ve deleted hundreds... still nothing (and I changed it back to Forever) And just today I realized I had a good amount of attachements I hadn’t deleted (about 400, yes I know absurd), so I got rid of them... still nothing. So I’m just completely stumped.

My only saving grace is that, for whatever unknown reason, the technological gods decided that I can get their notifications through my Series 1 38mm Apple Watch. If I don’t have it or it’s not charged, I’d never know they’d sent me a text.

The only thing I haven’t done is delete the conversation all together and... we’ll id rather not, for personal reasons, but if I don’t get anything that works then I’ll do that. So if anybody has ANYTHING that might work, it would be greatly appreciated.

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  • Is there some other device that you're signed into with the same Apple ID that could be getting the messages, too? The only time I've seen this is when my Mac was on, Messages was open to that person's chat, and it acted 'read' before I saw it on my iPhone. Or, do you and this other contact share the same Apple ID?
    – fsb
    Sep 15, 2018 at 0:59
  • Yeah I have an old iPhone SE I don’t use but it’s never on, in fact it doesn’t even have a charge. Either way I don’t think that’s it cuz it’s not iMessage, it’s just text. And I guess I didn’t mention, it’s nothing on their end either, they didn’t change phones, numbers or carriers when this happened. I don’t know how relevant it is, but the one contact that fixed itself was another iPhone user.
    – Thatoneguy101
    Sep 15, 2018 at 2:00
  • Try opening Contacts app and entering the phone number of the contact in the search box at the top of the screen. I know someone that had created a second no-name contact without knowing, and blocked that contact.
    – Tyson
    Sep 15, 2018 at 11:32
  • Nope, only one contact with their number.
    – Thatoneguy101
    Sep 15, 2018 at 12:50

2 Answers 2

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My moms friend had this problem also and we ended up doing searches and found that my mom was listed 4 times in different apps and she deleted them all and put it in again in contacts and it worked. If you go to messages for example and pull down on screen you can search. So it might be entered into several apps. If you pull up more than one then this could help. Just can't hurt to try it. Or if you go to iCloud.com Mail and Contact settings you can see if there is a rule.

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  • I’m sorry I don’t quite understand what you mean by entered in several apps.
    – Thatoneguy101
    Sep 15, 2018 at 3:35
  • Are you signed into the same apple id on all devices?
    – Lisa Ann
    Sep 15, 2018 at 4:53
  • Go to your message log and swipe left on that persons messages and then click show alerts.
    – Lisa Ann
    Sep 15, 2018 at 5:01
  • I signed all my other devices out from my Apple ID, and no, it’s not the Hide/Show Alerts, trust me that’s the first thing I tried.
    – Thatoneguy101
    Sep 15, 2018 at 5:34
  • macreports.com/ios10-message-alerts-not-working-fix
    – Lisa Ann
    Sep 15, 2018 at 17:03
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I have the exact same issue with only one contact I am certain the hide notifications is enabled and Even toggled it on and off to make sure . I deleted the contact as well and verified they are only saved on my phone once . I get notifications from all other contacts except this one

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