I'm getting a completely black screen any time I log into my MacBook. I enter login details and hit enter. It was getting about half way through progress bar displayed after this and then screen just goes completely black.
This all started when my laptop randomly went black while logged in the other day and browsing Facebook via Chrome.
I’ve tried all options (SMC and PRAM reset) from this article but none seem to work. I'm actually getting the black screen on boot up sometimes now too
I tried hitting the reset password using Apple ID on login screen also but now I'm just getting the progress bar in boot up and it also goes to black screen after half way.
Also tried holding the Shift key on boot to enter single user mode as per this quesion, it just quickly shows terminal options and then exits.
Can’t remember the exact model of the MacBook but I think it’s 2012 retina MacBook Pro.
Attached screenshot of trying to enter verbose mode with Cmd + v. It just quits this and goes to login screen after.
Managed to log in after hours of numerous attempts. Crashed to blank screen again after playing videos in Chrome. Allowed battery to run out during day and started up again tonight, worked first time.....no crashes yet!
Here is report log:
Anonymous UUID: 7F3C3A92-2647-1A14-5366-FDCC0C1AF864
Mon Jan 1 00:01:23 2018
*** Panic Report ***
panic(cpu 4 caller 0xffffff7fa54438d7): "GPU Panic: mux-regs 4 0 a0 99 3 8 severity 3 WS-ready 1 switch-state 0 IG FBs 1 EG FBs 0:0 power-state 3 3D busy HDA idle system-state 1 power-level 20:20 connect-change 0 : AGC GPU REGISTER RESTORE FAILED : rdar://7254528, VendorID invalid\n"@/BuildRoot/Library/Caches/com.apple.xbs/Sources/AppleGraphicsControl/AppleGraphicsControl-3.20.13/src/AppleMuxControl/kext/GPUPanic.cpp:170
Backtrace (CPU 4), Frame : Return Address
0xffffff8202a53aa0 : 0xffffff8023c6c1c6
0xffffff8202a53af0 : 0xffffff8023d95274
0xffffff8202a53b30 : 0xffffff8023d87544
0xffffff8202a53ba0 : 0xffffff8023c1e1e0
0xffffff8202a53bc0 : 0xffffff8023c6bc3c
0xffffff8202a53cf0 : 0xffffff8023c6b9fc
0xffffff8202a53d50 : 0xffffff7fa54438d7
0xffffff8202a53db0 : 0xffffff7fa54400d6
0xffffff8202a53df0 : 0xffffff7fa544334b
0xffffff8202a53e30 : 0xffffff802429eebc
0xffffff8202a53ea0 : 0xffffff802429ede6
0xffffff8202a53ed0 : 0xffffff8023ca5844
0xffffff8202a53f40 : 0xffffff8023ca53a5
0xffffff8202a53fa0 : 0xffffff8023c1d557
Kernel Extensions in backtrace:
com.apple.driver.AppleMuxControl(3.20.13)[CAEF0436-9079-33B1-B4F4-30B831C565FC]@0xffffff7fa5435000->0xffffff7fa5447fff
dependency: com.apple.driver.AppleGraphicsControl(3.20.13)[21FE5549-B94B-3EF9-9BF1-76114C50CB52]@0xffffff7fa5406000
dependency: com.apple.iokit.IOACPIFamily(1.4)[95DA39BB-7C39-3742-A2E5-86C555E21D67]@0xffffff7fa4f88000
dependency: com.apple.iokit.IOPCIFamily(2.9)[AEA4C7F5-CCB0-338B-B471-CF28A9792522]@0xffffff7fa4494000
dependency: com.apple.iokit.IOGraphicsFamily(519.20)[0E507098-E375-39B7-9AE2-AFF2C7A5D961]@0xffffff7fa4804000
dependency: com.apple.AppleGraphicsDeviceControl(3.20.13)[55E796DB-EFBA-34DB-8148-E834A4383AD2]@0xffffff7fa486a000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
17G65
Kernel version:
Darwin Kernel Version 17.7.0: Thu Jun 21 22:53:14 PDT 2018; root:xnu-4570.71.2~1/RELEASE_X86_64
Kernel UUID: 1AE5ACFD-3B6F-3D74-AD52-31F1430DBC6F
Kernel slide: 0x0000000023a00000
Kernel text base: 0xffffff8023c00000
__HIB text base: 0xffffff8023b00000
System model name: MacBookPro10,1 (Mac-C3EC7CD22292981F)
System uptime in nanoseconds: 2310204569872
last loaded kext at 1619333413141: com.apple.driver.AppleXsanScheme 3 (addr 0xffffff7fa7591000, size 32768)
last unloaded kext at 1681625019243: com.apple.driver.AppleUSBMergeNub 900.4.1 (addr 0xffffff7fa74ee000, size 12288)
loaded kexts:
com.apple.filesystems.afpfs 11.1
com.apple.nke.asp-tcp 8.0.2
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AudioAUUC 1.70
com.apple.driver.AGPM 110.23.37
com.apple.driver.ApplePlatformEnabler 2.7.0d0
com.apple.driver.X86PlatformShim 1.0.0
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleMikeyHIDDriver 131
com.apple.driver.AppleMikeyDriver 281.52
com.apple.AGDCPluginDisplayMetrics 3.20.13
com.apple.driver.AppleHDA 281.52
com.apple.driver.AppleHV 1
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.driver.AppleUpstreamUserClient 3.6.5
com.apple.iokit.IOBluetoothSerialManager 6.0.7f10
com.apple.driver.pmtelemetry 1
com.apple.GeForce 10.3.2
com.apple.driver.AppleIntelHD4000Graphics 10.3.6
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.eficheck 1
com.apple.driver.AppleThunderboltIP 3.1.1
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleLPC 3.1
com.apple.driver.AGDCBacklightControl 3.20.13
com.apple.driver.AppleMuxControl 3.20.13
com.apple.driver.AppleIntelFramebufferCapri 10.3.6
com.apple.driver.AppleSMCLMU 211
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0
com.apple.driver.AppleMCCSControl 1.5.5
com.apple.driver.AppleUSBTCKeyboard 254
com.apple.driver.AppleUSBTCButtons 254
com.apple.filesystems.hfs.kext 407.50.6
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.BootCache 40
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0
com.apple.AppleSystemPolicy 1.0
com.apple.filesystems.apfs 748.51.0
com.apple.driver.AppleSDXC 1.7.6
com.apple.driver.AirPort.Brcm4360 1240.19.1a3
com.apple.driver.AppleAHCIPort 329.50.2
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 6.1
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 6.1
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 220.50.1
com.apple.nke.applicationfirewall 183
com.apple.security.TMSafetyNet 8
com.apple.security.quarantine 3
com.apple.driver.AppleIntelCPUPowerManagement 220.50.1
com.apple.security.SecureRemotePassword 1.0
com.apple.driver.usb.cdc.ncm 5.0.0
com.apple.driver.usb.cdc 5.0.0
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 281.52
com.apple.kext.OSvKernDSPLib 526
com.apple.iokit.IOAVBFamily 680.2
com.apple.plugin.IOgPTPPlugin 680.15
com.apple.driver.AppleSSE 1.0
com.apple.iokit.IOSerialFamily 11
com.apple.nvidia.driver.NVDAGK100Hal 10.3.2
com.apple.nvidia.driver.NVDAResman 10.3.2
com.apple.AppleGPUWrangler 3.20.13
com.apple.driver.AppleHDAController 281.52
com.apple.iokit.IOHDAFamily 281.52
com.apple.iokit.IOAudioFamily 206.5
com.apple.vecLib.kext 1.2.0
com.apple.driver.AppleSMBusPCI 1.0.14d1
com.apple.driver.AppleGraphicsControl 3.20.13
com.apple.iokit.IOAcceleratorFamily2 378.26
com.apple.iokit.IOSurface 211.15
com.apple.AppleGraphicsDeviceControl 3.20.13
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.IOPlatformPluginFamily 6.0.0d8
com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0
com.apple.driver.AppleBacklightExpert 1.1.0
com.apple.iokit.IONDRVSupport 519.20
com.apple.driver.AppleSMBusController 1.0.18d1
com.apple.iokit.IOGraphicsFamily 519.20
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 6.0.7f10
com.apple.iokit.IOBluetoothHostControllerUSBTransport 6.0.7f10
com.apple.iokit.IOBluetoothHostControllerTransport 6.0.7f10
com.apple.iokit.IOBluetoothFamily 6.0.7f10
com.apple.driver.AppleUSBMultitouch 262
com.apple.driver.usb.IOUSBHostHIDDevice 1.2
com.apple.driver.usb.networking 5.0.0
com.apple.driver.usb.AppleUSBHostCompositeDevice 1.2
com.apple.driver.usb.AppleUSBHub 1.2
com.apple.filesystems.hfs.encodings.kext 1
com.apple.driver.AppleThunderboltDPInAdapter 5.5.5
com.apple.driver.AppleThunderboltDPAdapterFamily 5.5.5
com.apple.driver.AppleThunderboltPCIDownAdapter 2.1.3
com.apple.iokit.IOAHCIBlockStorage 301.40.2
com.apple.driver.AppleThunderboltNHI 4.7.2
com.apple.iokit.IOThunderboltFamily 6.7.8
com.apple.iokit.IOEthernetAVBController 1.1.0
com.apple.iokit.IO80211Family 1200.12.2
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.driver.corecapture 1.0.4
com.apple.iokit.IOAHCIFamily 288
com.apple.driver.usb.AppleUSBEHCIPCI 1.2
com.apple.driver.usb.AppleUSBEHCI 1.2
com.apple.driver.usb.AppleUSBXHCIPCI 1.2
com.apple.driver.usb.AppleUSBXHCI 1.2
com.apple.driver.usb.AppleUSBHostPacketFilter 1.0
com.apple.iokit.IOUSBFamily 900.4.1
com.apple.driver.AppleUSBHostMergeProperties 1.2
com.apple.driver.AppleEFINVRAM 2.1
com.apple.driver.AppleEFIRuntime 2.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.DiskImages 480.60.1
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleEffaceableStorage 1.0
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleUSBTDM 439.70.3
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.iokit.IOUSBMassStorageDriver 140.70.2
com.apple.iokit.IOSCSIBlockCommandsDevice 404.30.2
com.apple.iokit.IOSCSIArchitectureModelFamily 404.30.2
com.apple.iokit.IOStorageFamily 2.1
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.KernelRelayHost 1
com.apple.iokit.IOUSBHostFamily 1.2
com.apple.driver.usb.AppleUSBCommon 1.0
com.apple.driver.AppleBusPowerController 1.0
com.apple.driver.AppleSEPManager 1.0.1
com.apple.driver.IOSlaveProcessor 1
com.apple.iokit.IOReportFamily 31
com.apple.iokit.IOTimeSyncFamily 680.15
com.apple.iokit.IONetworkingFamily 3.4
com.apple.driver.AppleACPIPlatform 6.1
com.apple.driver.AppleSMC 3.1.9
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.pthread 1
com.apple.kec.Libm 1
com.apple.kec.corecrypto 1.0
EOF
Model: MacBookPro10,1, BootROM MBP101.00F6.B00, 4 processors, Intel Core i7, 2.6 GHz, 16 GB, SMC 2.3f36
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In
Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xEF), Broadcom BCM43xx 1.0 (7.21.190.18.1a3)
Bluetooth: Version 6.0.7f10, 3 services, 18 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD SM256E, 251 GB
USB Device: USB 2.0 Bus
USB Device: Hub
USB Device: FaceTime HD Camera (Built-in)
USB Device: USB 2.0 Bus
USB Device: Hub
USB Device: Hub
USB Device: Apple Internal Keyboard / Trackpad
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: USB 3.0 Bus
Thunderbolt Bus: MacBook Pro, Apple Inc., 23.4