I have taken a lot of photos on my iPhone. But when I connect it to my Mac, the photos do not show up in Preview. I can see the photos on the iPhone, but they are simply not recognised when I plug the iPhone to the Mac - any ideas?

  • What versions of iOS and macOS are you running?
    – Mike Scott
    Sep 10, 2018 at 15:24

2 Answers 2


The photos on iPhone doesn't directly show up in Preview.app on your Mac after connecting. You will need to copy (via import or sync) them to your Mac to be able to see them in Preview.app.

After connecting your iPhone to your Mac, launch Image Capture.app. You can find the app in Other folder in Launchpad, or simply search for it via Spotlight.

Once the app is launched, your iPhone is unlocked and both the iPhone and Mac have trusted each other, you should be able to see all the photos and videos in the Image Capture.app window.

Simply select, drag and drop the photos from within Image Capture app onto a folder in Finder to copy them to your Mac.


Ensure updates on both the phone and mac are compatible. I keep having a similar problem every time I update the mac, as for some reason, even though the phone appears to be on automatic updates, this does not happen, and no update notifications appear on the phone.

  • This doesn't seem to bear any relevance to the question asked.
    – Tetsujin
    Dec 29, 2020 at 14:45

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