I have an app that hasn't had the ratings on it reset in almost a year. During that time it has accumulated a large amount of healthy 5 star ratings/reviews. However, the top review that shows on the app store product listing is a 1-star lengthy review. This 1-star review was at one time a 5-star and managed to accumulate enough "Helpful" votes to land it's way to the top of the reviews for the app. In a stroke of what I see as bad luck, the owner of this top review changed their rating to 1-star. So now when you visit the app page, you see this 1-star review. I am now trying to figure out a way to remove it. Reporting it does not do anything.
So my question, if I reset the rating when I submit a new update, will it also reset the top "Most Helpful" reviews?