I just got an AT&T SIM and was looking for an app to manage the account.

A search came up with myAT&T but when I try to search the App Store on the phone I get dozens of irrelevant apps, but NOT what I was looking for.

How can I find EXACT app in App Store


I searched in Safari (on the phone with the AT&T SIM), and clicked the link in the answer, but the result says "This app is only available on the App Store for iOS devices"

I am in the US - connected to AT&T, running iOS 10.3.3 (the latest for the iPhone5C)

I can launch the App Store app, but there is no download link, and it states "This app is only available on the App Store for iOS devices".

On my iPad I get an error "The item you've requested is not currently available in the Australian Store" - so I guess my problem then becomes how to use the US Store.

  • Were you able to launch the App Store app?
    – Nimesh Neema
    Jul 23, 2018 at 13:18
  • It appears that the required app is not available in the App Store of your country. You can follow the instructions in this article to change the App Store country: imore.com/…
    – Nimesh Neema
    Jul 23, 2018 at 14:33

1 Answer 1


Here is the app you are looking for:


The trick is to look for name of the app publisher shown under the app name.

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Number and value of ratings is another factor to look for to ascertain the authenticity of the app coming from the intended publisher.

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It is also a good idea to visit the service providers website and follow the App Store link for the app to ensure you are downloading the intended app.

  • I CAN find on my Mac using a browser, but not in the App Store, even though I searched for "myAT&T"
    – Milliways
    Jul 23, 2018 at 12:57
  • 2
    One possible explanation is that the app may not be available for your country in the App Store. Try opening the App Store link in the answer on your iPhone.
    – Nimesh Neema
    Jul 23, 2018 at 12:59

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