My iCloud email has stopped working on all my devices including the iCloud web interface. I can log in fine, and all other aspects of iCloud are working well.

I've tried signing in and out on both mac and iPhone, and changed my password to see if that would reset things, but none of it has fixed the problem. My gmail account is functioning just fine, so I don't think it is just an issue with the Mail app either.

Any ideas what could be causing it? I use iCloud for my main work email so I'm really keen to fix it asap.

Can't load mail pop up

  • 2
    Did you click on "Report..." to report the issue? Seems to be something on Apple's side of things, so making them aware of the problem should get it fixed faster than any user-side answers you might get here.
    – nohillside
    Jul 9, 2018 at 17:34

1 Answer 1


There were iCloud Mail issues today and you were probably in the group that was affected.

When issues with any Apple service occur, the first place you should check is Apple's System Status page.

From the screenshot below, you can see they've resolved two issues affecting users with Mail.

You can try again and see if your problem is resolved.

enter image description here

  • 2
    I noticed this today too. At first I thought it might have been a Mojave Beta issue, but nope.
    – bjbk
    Jul 9, 2018 at 20:14
  • 2
    Brilliant, that's a useful page to know about. And yes, it is now working again!
    – advert2013
    Jul 9, 2018 at 21:02

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