I'm running macOS High Sierra and sometime ago I uninstalled Google Drive from my machine. OR so I thought. Today I see the Backup and Sync app in my Applications folder and when I try and delete it I see the following error.

I went to my Library folder and deleted the Google folder from there. I also deleted anything that sounded like Google from Library/Application Support.
However, I still get the same message when I try and move the application to Trash.
How do I get rid of this completely?

  • +1 for Tetsujin, did you check under Applications in Finder and make sure Back up and Sync does not exist there? – DrZoo Jul 3 '18 at 19:59

Moving of the Backup and Sync from Google app to the Trash and emptying it only removes the application bundle. It doesn't uninstall the Finder Sync Extension, application script, APFS container, preferences, etc.

You'd also want to remove the following & reboot:

~/Library/Application\ Scripts/com.google.GoogleDrive.FinderSyncAPIExtension
~/Library/Group\ Containers/google_drive
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From Google Support - Stop syncing Google Drive files with Backup and Sync

It doesn't specify exactly, but I'd guess you need to disable/dosconnect it first before you can uninstall it...

Disconnect your account

To stop syncing completely, you can sign out of your account.

  1. On your computer, click Backup and Sync Backup and Sync.
  2. Click More > Preferences.
  3. Click Settings.
  4. Click Disconnect account.
  5. Click Disconnect.

Pause or resume Backup and Sync

To temporarily stop syncing, you can pause the app.

  1. On your computer, click Backup and Sync Backup and Sync.
  2. Click More .
  3. Click Pause or Resume.

Uninstall Backup and Sync


After you uninstall Backup and Sync, you can still find your files at drive.google.com.

  1. Open Finder and click Applications.
  2. Drag the "Backup and Sync" app into the Trash on your dock.
  3. In the top left of your screen, click Finder > Empty Trash.
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  • While you do have to disconnect before moving it to trash, simply deleting it does not fully uninstall the application. The answer below is an extension to yours. – electrophile Jan 26 '19 at 1:43

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