For years I have run Windows 7 VMs using Parallels on the Mac without any problems
I have recently virtualised a Windows 10 laptop to a virtual machine using the Parallels tools - this VM freezes after a short while - I get the MAC spinning wheel in the VM and the VM is unresponsive. This can happen after a few minutes if I just start the VM but don't do anything, other times it takes longer e.g. 30 minutes to freeze. The Mac continues to work without any problems. My old Windows 7 VMs run without problems.
When the VM freezes the Mac Activity Monitor has the Parallels Desktop process is not listed as 'not responding' - the virtual machine process is there too but not marked as not responding - I have to force quit both processes to restart the VM.
My Mac is running High Sierra version 10.13.5 Parallels is version 13.3.2 Windows is Windows 10 build 1803 - OS build 17143.112
I have made sure I have applied all updates to Parallels, also I have followed the instructions in various knowledge base articles (e.g. https://kb.parallels.com/112091) but unfortunately none have fixed the problem.
What can be done to remedy Windows 10 guest VM performance issues and freezing?