Someone sent me a PDF. Here's what it looks like in Preview. I can see the pages in the thumbnails, but in the main window they are black. Any idea what's causing this and how to fix it.

When the program first opens the file, I see the pages for a fraction of a second before it blacks them out.

enter image description here


I tried calibrating my displays, as suggested in a comment, but the pages are still black. I have two monitors - the MacBook Pro's screen and an external display.

  • See related: apple.stackexchange.com/questions/303818/… – Allan Jun 26 '18 at 12:11
  • One difference in my case is that the Finder preview is working fine. – Rob N Jun 26 '18 at 12:26
  • This could be caused by the original doc being scanned in Image Capture. I've seen some people with this problem resolve it by re-calibrating their display. Go to System Preferences > Displays > Color, and click the Calibrate button. See if that helps and then update the question with those results. – fsb Jun 26 '18 at 12:58
  • I updated question. – Rob N Jun 26 '18 at 13:26
  • How is it with other apps that display PDFs ... Adobe Reader, for example? – GEdgar Jun 26 '18 at 21:42

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