2

Been trying this for more than 10 times already. Both from iTunes from my laptop and my phone. What should I do? Been doing the usual restart but still that still shows up.

iPhone 5s

1

This happened when there is not enough space.

Before trying to reinstall you need to delete the old update.

To do this go to Settings -> General -> Storage & iCloud Storage -> Manage Storage.

Then look for the update and delete it:

image

Then try to install the update using iTunes:

Open iTunes and select your device from the left panel

Click on Summary, then click Check for Update

Click Download and Update

When asked, enter your passcode

itunes

0

I had this error with the update to iOS 12 and resolved it by freeing more space on the device, by manually offloading apps or otherwise. I had about 1.5 GB free after download but it only worked after I had about 2 GB free.

  • Offloading was only introduced in iOS 11 so the OP can’t do this – user310476 Feb 3 at 9:08
  • 1
    @DaniilManokhin The answer talks about "manually offloading", also known as "deleting" :-) – nohillside Feb 3 at 9:50

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