Sometimes when carrying my iPhone X in my pocket, it starts making calls on its own. It calls the same person every time (my father).

The phone is configured as such:

  1. Phone locked
  2. Face ID activated
  3. Emergency contacts are set up in Health app - my father is one of them, but there are a few others, both before and after him on the list
  4. In Settings → Emergency SOS I have:
    Call with side button: Off and
    Call automatically: Off
  5. "Today" screen: I do not have the Favorites widget or any other widget for making calls.

I have tried reproducing the problem by holding the right and top left side buttons pressed, but this only gives me the screen with a Swipe to turn off, Emergency info and Emergency SOS. No matter what I do, it does not just set up a call.

What makes my phone want to call my father seemingly randomly, and what can I do to make it stop?

  • 1
    Do you have Favorites on your Today screen? – fsb Jun 12 '18 at 0:44
  • @fsb No, I don't have Favorites on the Today screen. But thanks. – Vidar S. Ramdal Jun 12 '18 at 6:18
  • Do you have "Hey Siri" enabled? – jksoegaard Jun 14 '18 at 20:12
  • @jksoegaard I do, yes. I also have Press side button for Siri and Allow Siri on locked screen enabled ... hmmmm. I can imagine the side button being pressed while carrying my phone in the pocket sometimes, but I'm not sure how Siri would think I'm saying "call my father". But maybe that is the most probable explanation. – Vidar S. Ramdal Jun 14 '18 at 20:27
  • 1
    Mine does the same thing and I’ve done all the same steps as you. Today was the first time it called someone other than my mom, it called 4 different people in a row. All on my favorites and not in any particular order. – Sean256 Mar 2 at 0:52

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