I have an iPad 3, running iOS 8.3. I am unable to update it to iOS 9.3.

When checking for Software Update in Settings app, it says that I have the latest version installed.

How do I update it to iOS 9.3.5?

  • 1
    Can you check if you have an active Internet connection.
    – Nimesh Neema
    Jun 2, 2018 at 7:16
  • Internet connection active, In iTunes the same Jun 2, 2018 at 7:18
  • 1
    You can take a backup in iTunes, restore the iPad with iOS 9.3.5 image (download the image from ipsw.me/#!/platform) using iTunes and restore from backup.
    – Nimesh Neema
    Jun 2, 2018 at 8:08
  • 1
    @NimeshNeema Your comment doesn't really clarify the question and would be better as an answer. For about 1/3 of the questions here - people don't know how to triage or troubleshoot something so rather than answering in the comments - embracing that the question is a plea for options or guidance - go ahead and stake out a positive answer. You can even say "Based on the details - this needs some triage - here's the triage by Apple article (or other link) - here's what I'd try first - and here's what we don't know so maybe a follow up question is needed.
    – bmike
    Jun 2, 2018 at 12:56

2 Answers 2


Have you checked in Settings>General>About to verify your current OS version?

Sometimes if you check and then restart the device and then check again, that clears things.


Start by checking the version of iOS currently installed on your iPad by going to Settings app → General → About reading the value for Version.

If the reported version is still iOS 8.3, you can restore your iPad with an image of iOS 9.3.5 which can be downloaded from IPSW.me.

Carry out the instructions below one by one:

  1. Backup your device: Connect to iTunes, select your iPad and perform a local backup of the device.

  2. Download iOS software image: Go to IPSW.me, choose your device, select the image for the latest iOS release (iOS 9.3.5 in your case) and download it. Note that the latest image will be highlighted in Green with Signed IPSWs written on top.

enter image description here

  1. Now in iTunes, select your device, click on Summary, press and hold Option key and click on Restore iPad... button. Browse to the location of the downloaded image and select it.

enter image description here

  1. Once you have restored your device, connect your iPad to iTunes and select Restore from Backup.

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