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I'm setting up a Synology NAS running DSM 6.1. I only have SMB enabled (up to SMB 3) and enabled Bonjour for Time Machine discovery. I've setup my shares, set quotes, granted appropriate user read/write access and when I configure the workstation to backup to the NAS, I see the backup targets.

However, when the backup starts, I immediate get an error that reads:

The network backup disk could not be accessed because there was a problem with the network username or password. You may need to re-select the backup disk and enter the correct username and password.

I've verified the username and password are correct and have read/write access to the share, so I'm not sure what's wrong.

Workstations are running High Sierra. Others have had this problem too, with no solution.

One thing I've noticed while trying to to connect from multiple Macs is I am never asked for a username or password and end up getting another error that the machine cannot be found (after it shows up via Bonjour). If I first connect via Finder, enter the username and password, then select the Time Machine backup target will I get the error above.

Since posting this question I tried turning off SMB and enabling AFP only on the Synology NAS. In addition I enabled the Bonjour services for AFP. I connected to the NAS from the Mac using Time Machine and and the backups working just fine. Therefore, the problem appears to be SMB related.

Any one know what the issue is?

2

Remove the drive as your backup disk in Time Machine, then open your terminal and run

sudo tmutil setdestination smb://uruser:urpass@NAS_IPADDRESS/TimeMachineName

Source

  • beware that running this command will remove any other existing time machine destination disks! – mix Aug 17 at 21:54
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I use AFP. The Synology article referenced below, which is what I followed, uses AFP. My personal experience is that in general I have less trouble with Apple equipment when I use their own software for connectivity.
https://www.synology.com/en-us/knowledgebase/DSM/tutorial/Backup_Restore/How_to_back_up_files_from_Mac_to_Synology_NAS_with_Time_Machine#t2.1

  • Thanks Al. Like I said, AFP works but Apple is getting away from AFP in favor or SMB. My goal is to only use SMB. – Swisher Sweet Jun 2 '18 at 17:30
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you can have 'own goals' all you want - but just like in soccer they don't work out too well. For now - just use AFP dude.

  • This isn't an answer to the question. Please improve or remove it. – Tony Williams Jun 17 '18 at 1:32

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