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After dropping my macbook pro, my touch bar has stopped working and I am getting frequent kernel panics

Does anyone have any idea how to solve this or which part of the macbook is faulty?

Thank you!

marked as duplicate by Allan, grg May 29 '18 at 6:50

This question has been asked before and already has an answer. If those answers do not fully address your question, please ask a new question.

  • Welcome to Ask Different! :) I've added an answer but it would be good to know whether your MBP is on/running at the time when you dropped it? Also, can you shed more light on the details (i.e. dropping it on a bed is different to dropping it on hard wooden floors, etc). Finally, are there any signs of physical damage and, if so, where? – Monomeeth May 29 '18 at 4:25
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Since you've dropped it the first thing you should do is run some hardware diagnostics.

Run Apple Diagnostics

Follow the steps below to run Apple Diagnostics:

  1. Fully shut down your MBP
  2. Restart your MBP
  3. Immediately press the D key and keep it down until you see the Diagnostics screen appear
  4. Wait for Diagnostics to finish (this typically only takes a few minutes)
  5. Once complete, one of two things will appear on the screen:
    • a No issues found message
    • a brief description of any errors found plus further instructions
  6. If the diagnostics test does find errors, take a note of what they are

Note: If pressing and holding the D key at Step 3 doesn't work, start again at Step 1 and, at Step 3 press and hold both the OptionD keys instead. This will try and run diagnostics from the internet instead, so you will need to allow more time for it to complete.

Regardless, take a note of what happens and let me know how you went.

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