2

I need to delete the Apple ID of my dads iPad. He died and I don't know his password.

3

As far as I know the only way to remove an iCloud password is to contact Apple with the relevant documentation.

This link has some contact details

https://support.apple.com/en-au/HT204169

2

You can't delete an account without having the Apple ID and password. Apple has updated its privacy policy since the incident with FaceBook took place.

But if you want to transfer the account call Apple Support. You'll need the death certificate and a court document that confirms that you are the decedent's legal personal representative. That document needs to be notarized or certified by a US court.

If you just want to remove the account from the iPad, if you have a receipt or invoice from where the device was purchased with the devices serial/IMEI number along with the sellers location, and contact info then the FindMyiPhone team at Apple Support can remove the account from the iPad.

If you can't do either, then at least call in and get help with recovering the password by calling in. Worst case scenario, it'll put you in account recovery in which after waiting a period of time, you'll get access to the account.

  • 2
    I should just add that in the case of other jurisdictions, documents would not need to be notarised or certified by a US court. Instead they will need to meet Apple's requirements for that jurisdiction. – Monomeeth May 27 '18 at 4:55
  • Yes, that is true. I'll state that this applies to USA and Canadian residents. – Melvin Jefferson May 27 '18 at 5:00

You must log in to answer this question.

Not the answer you're looking for? Browse other questions tagged .