2

This question already has an answer here:

the problem I’m experiencing is that contact names do not appear on whatsapp lock screen notifications. For example, if I get a message from Dad, whatsapp only displays the whatsapp logo and “message”, without displaying the sender. When I turn on message previews, I can see both the contact name and the message preview, but I used to be able to see just the contact name (“Dad has sent you a message”) instead of having to see the preview. This just happened as I updated to ios 11.3.1. Anyone having a similar problem? Thank you so much.

marked as duplicate by Monomeeth May 20 '18 at 2:45

This question has been asked before and already has an answer. If those answers do not fully address your question, please ask a new question.

  • I have the same problem dude. – Mike Aguilar May 17 '18 at 14:44
  • 4
    I'm voting to close this question as off-topic because it's a Basic Customer Support question. Please see the meta post link for details on how to proceed if you can edit the post and, if put on Hold, have the Hold reviewed. You can also contact the software developer for assistance with their product. – fsb May 17 '18 at 14:51
  • Obviously I haven’t been able to solve the problem even after doing what every other answer said on other posts, or I wouldn’t be asking this question. – Vera Perez May 17 '18 at 17:22
  • Having the same problem. This question is relevant. If it’s off topic or not, the purpose is to have an answer. – Ecil May 19 '18 at 23:09