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My iPhone X won't alert me when I receive a text from one particular contact. This is happening with only one contact. It vibrates, but there is no notification, and when I open the Messages app, the message that was sent to me appears as if it has already been read. I do not have do not disturb on, and have tried to set a special text tone for this one contact.

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  • Do you have Hide Alerts enabled for that individual contact? See example here: iphonelife.com/content/… – drivec May 3 '18 at 17:34
  • I have exactly the same thing on my iPhone 6s after upgrade to iOS 11.3. "Hide alerts" is "off". "Do not disturb" is "off". The phone vibrates only if I hold it in my hand with screen unlocked, otherwise nothing. No badge on the icon. When I open messages app - the message is marked as read. And this does not happen on my MacBook at the same time - I can see notifications on the laptop, but not on the phone, even if the laptop is off. And ONLY from ONE contact. The most important one. My wife. – Zilvinas May 10 '18 at 15:47
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I see that you said you do not have "Do not disturb" but there is also a contact specific setting "Hide alerts."

Go to Messages> select the contact that for which you don't receive the notification and make sure the "Hide alerts" toggle is not enabled.

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  • I have exactly the same thing on my iPhone 6s after upgrade to iOS 11.3. "Hide alerts" is "off". "Do not disturb" is "off". The phone vibrates only if I hold it in my hand with screen unlocked, otherwise nothing. No badge on the icon. When I open messages app - the message is marked as read. And this does not happen on my MacBook at the same time - I can see notifications on the laptop, but not on the phone, even if the laptop is off. And ONLY from ONE contact. The most important one. My wife. – Zilvinas May 10 '18 at 5:16
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Wife had the same problem. Couldn’t find any solution.

Then we went with a good old fashioned power cycle. And.....problem solved.

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