I have a problem with one of my USB-ports on my Macbook. I can plug in my charger for my Jaybird X3 headphones and charge them, but I can't charge my iPhone for example. And no data from the iPhone is getting transfered to the computer. I've dropped it with an usb-device connected, and that's when it stopped working correctly. Is there any way to bend some connector back or something like that?

  • If the other ports work fine then use that one for the jaybird and the others for iphone etc. I would not try to poke around the terminals... if you really feel the need get it fixed by Apple... – Solar Mike May 2 '18 at 11:04

So, the first thing that different devices will tax the USB port differently. The Jaybird headphones likely requires less wattage than the iPhone to charge which is why the damaged port works for some devices but not others.

Given that you are not getting full power output and data transfer is not working it sounds like the connectors on the inside of the port are bad (as you alluded to in your question).

You did not state a year for your MacBook Pro but on pretty much all modern models the USB ports contacts reside embedded in a bit of plastic, and the actual connectors are soldered directly onto the main board. If you had skills with soldering etc you might be able to take the machine apart and fix the port, but this would void any warranty you may have.

My recommendation would be to take it into the Apple Store and have them take a look at it. I would guess you will need a new logic board. Apple will give you a price and you can decide from there if you want to:

  1. Have Apple fix it
  2. Take to a 3rd party to fix (cheaper but not Apple parts)
  3. Try and fix it yourself
  4. Buy a new machine
  5. Live with the issue and just use the other ports

Hope this helps!

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