I created an account some time ago and I could sign in through a username. I have the correct password and username but it took me a few tries to remember. The account got locked and it tells me to go to the Apple ID website to recover the account. I have to type in my Apple ID but I cannot because the username isn't an Apple ID.

How do I resolve this issue?

  • Your nickname is not your AppleID. Sign in with your AppleID. – Tetsujin Apr 14 '18 at 18:15
  • im trying to get my old data and not start a new one – Lord TiMzki Apr 14 '18 at 18:36
  • Your nickname has to be assigned to an existing Apple ID... that's what you need to sign in to. – Tetsujin Apr 14 '18 at 18:41
  • it was never assigned to an apple id it was only a username – Lord TiMzki Apr 14 '18 at 18:44
  • 1
    You have to have an Apple ID; you can't have a nickname, or an app, or an iPhone, or.... without one. – Tetsujin Apr 14 '18 at 18:45

Your nickname is not your Apple ID. Sign in with your Apple ID.

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