I have this keyboard https://www.microsoft.com/accessories/en-us/products/keyboards/natural-ergonomic-keyboard-4000/b2m-00012 and am running Sierra on my Mac.

How can I make all the function keys (F1, F2, F3 ....) work? They are not responding.

This is my config: enter image description here

Update, looks like the drivers are installed

enter image description here


  • 1
    Did you notice on that page the downloads tab where they have drivers for this keyboard only through macOS 10.7. You may need to get a keyboard with drivers compatible with your current OS – Steve Chambers Apr 6 '18 at 16:26
  • What @SteveChambers said about compatibility is key. Just because the driver is loaded doesn't magically make it compatible. – Allan Apr 6 '18 at 16:36
  • The bottom line here is macOS must see the keyboard scan codes or they won't work. See this related post on how to diagnose: apple.stackexchange.com/questions/317548/… – Allan Apr 6 '18 at 16:38

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