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I have:

  • 1 Macbook Pro for office use
  • 1 Macbook Air for personal travel use
  • 1 Mac Mini to run my home theater system
  • 1 iMac that my wife and kids use
  • 1 iPad v1 for the kids to play with
  • 1 iPad v2 for myself
  • 1 iPhone 3GS

I'm running into problems with iTunes telling me I've authorized too many devices. I have seen in some places people saying that I'm allowed to authorized up to 10 devices, 5 of which can be computers, but iTunes seems to be treating computers and other devices the same for me, limiting me to 5 no matter what.

Any ideas what might be wrong?

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    10 devices can be authorized to play content. 5 of which can automatically download (so deselect that on devices that don't need it), 5 of which can be computers (so you can choose to reset all if you show as 5 computers instead of the 4 you have listed in case of an old machine still counting against the total. You can always call AppleCare or use ExpressLane since this is billing support and Apple has a direct interest in making sure you can still buy more apps and use the purchases you already made.
    – bmike
    Commented Nov 24, 2011 at 18:21

1 Answer 1

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Maybe you have authorized Macs you no longer have.

Go to your account in iTunes, under Apple ID Overview you can see how many computers you have authorized and (once a year) you can deauthorize all, after that you should be able to reauthorize your Macs. (This does not affect iOS devices, as they do not count towards your 5 devices limit)

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  • Thanks. I did that, and it seems to be working OK for now. I thought that maybe my other devices were counting towards the five, but apparently that's not the case.
    – cayblood
    Commented Nov 28, 2011 at 8:19

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