I’ve been getting this message a lot. It just started today and I haven’t tried to purchase or download anything.

The iTunes Store is unable to process purchases at this time. Please try again later — OK


This message typically occurs due to some temporary server side issue. For troubleshooting an error message like this, you should view Apple's system status.

There is no user-side fix. You have to simply wait for Apple's services to come back online.

  • At the moment this question was answered, Apple's system status showed an outage for several services, including the App Store. This issue appears to have been resolved as of this comment. – drivec Mar 27 '18 at 21:12
  • 1
    Thank you for the answer. I just wanted to make sure there wasn’t anything wrong with my phone or my iCloud account. – Actual_donut Mar 27 '18 at 23:11
  • “All services are operating normally.” :( – Trejkaz Sep 18 '18 at 22:17

I had this problem for several weeks, starting in December 2020. I had four apps marked as having updates available. All of these failed with the error shown if I tried to update them. This is on an iPhone 4S running iOS 9.3.6.

Apple support suggested using two step security and registering a payment method, but these had no effect. Reset Network Settings had no effect. In Settings -> Privacy -> Location Services [on] -> System Services -> Setting Time Zone ON had no effect.

At this point I noticed that I could install a new app (different from all of the ones waiting updates).

Signing out and back in again to the App Store had no effect. Force restart had no effect. Factory Reset and restoring apps and data from iCloud had no effect.

WhatsApp was the app I was keenest to update (because they blocked the use of my previous version). I deinstalled WhatsApp. I installed WhatsApp. The first attempt no longer showed the "The iTunes Store is unable to process purchases at this time" message but failed in an obscure way. The second attempt worked!


Actually, there is a way to fix this on user-side. I've been having this issue for several days and nothing seemed to help. The fix isn't soft, you should either restore your device from iTunes backup using your mac (not iCloud backup that Apple recommends) or set it up as a completely new device. Setting it up as a new device will erase your programs and data so you should understand what you're doing, however for me it was the only option to fix the "The iTunes Store is unable to process purchases at this time" issue.

You must log in to answer this question.

Not the answer you're looking for? Browse other questions tagged .