What settings do I need to use to make HEVC video in Handbrake? I encoded a h.265 video and it will not play on my new iPad(5th Generation)

I am trying to open them in the iOS 11 files app.

  • 3
    Hey Matt, first of all welcome to Ask Different! :) If Matt Sephton's answer doesn't help you, could I suggest you edit your question to include the actual settings you've tried so far? Also, it may be good to indicate whether you're open to using other software. Finally, (yeah I know, lots of suggestions), it's probably a good idea to indicate what software you were trying to view the video with on your iPad?
    – Monomeeth
    May 4, 2018 at 23:29
  • 1
    Hi Matt, if you happened to get two accounts, you can use the contact us link below to get things merged. If it’s two Matt - forgive the suggestion.
    – bmike
    May 8, 2018 at 0:24

1 Answer 1


Handbrake is probably not the best choice for this as it's so unfriendly and difficult to setup. The easiest way I've found is:

  1. Select one of the Matroska H.265 Presets
  2. Change Summary > Format to MP4 File
  3. Start encoding

The only issue is if your source video does not match one of the presets.

enter image description here

You might have more luck, and make your life easier with Half app ($9.99).

Apple's Compressor app (App Store link, not available for free) can do this easily: https://support.apple.com/en-gb/HT208238

  1. Select the setting in the batch area,
  2. Click Video in the Inspector, then click Change.
  3. Click the Compression Type pop-up, then choose HEVC from the list.

Using Compressor you can also create a self-contained HEVC droplet for easy drag-and-drop encoding.

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