I logged into a MacBook to complete an app purchase and was asked to enter a 2FA (Two-Factor Authentication) code, with the dialog stating that I needed to verify from a trusted device (presumably the iPhone on the account). However, no 2FA code never popped up, and I had to get a text after several retries.

What went wrong, or am I doing something incorrectly? iPhone is Version 11.2.6, Mac is OS X 10.11.6.

Two-Factor Authentication is enabled.


  • Did you setup your account with 2FA or is your question about not having that setup but you were asked anyway? The way it's written is a bit confusing as to what you're issue you're asking for help. – fsb Mar 9 '18 at 16:39
  • Apologies. The account is set up with 2FA. – user3.1415927 Mar 9 '18 at 16:48
  • NP. The 2FA code is sent to every trusted device that's signed-in with that Apple ID. Code someone else have seen the code on a different device and clicked it away? – fsb Mar 9 '18 at 17:40
  • "Could" not 'Code" in above comment. :-/ – fsb Mar 9 '18 at 21:34
  • No, there is only one trusted device at the moment. – user3.1415927 Mar 10 '18 at 6:09

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