The following screenshots both show my iCloud, viewing from Finder and from web. Why some of the folders from web are not there in Finder? May be I deleted them, I'm not sure. Anyway, is it possible to see the missing folders (Keynote/Numbers/Pages/Preview) in Finder?

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2 Answers 2


Go to System Preferences > iCloud > iCloud Drive Options... and check the boxes for Keynote/Numbers/Pages/Preview makes the corresponding folders appear.


Indeed both file explorers should look same:

Finder Screenshot of iCloud Drive

Apple has this site for iCloud Problem: Get help with iCloud Drive

Several things are described in the link:

  • iCloud correctly activated on your devices ?
  • Enough storage ?
  • latest Versions ?
  • Internet connection ?
  • [...]

If those points are fulfilled and the problem still exists, I would take a macOS recovery into consideration. Recovery is easy with macOS and your files seem to be online and secure as the web browser show the files correctly (About macOS Recovery).

  • Note: Did you open Pages on your mac or might you have it uninstalled? This might be a cause which came in my mind... Feb 26, 2018 at 9:35
  • Yes I openned Pages (and Numbers/Preview too).
    – KcFnMi
    Feb 27, 2018 at 6:24

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