This Google Chrome keyboard shortcuts support page, in the Mac > Webpage shortcuts section, indicates:

Reload your current page, ignoring cached content: ⌘ + Shift + r

But that keyboard shortcut does not work for me, my mac only beeps when I press those buttons.

⌘ + r works as expected, but ⌘ + Shift + r only beeps.

I'm lost how to fix this. Any ideas?

  • I'm on macOS High Sierra in case its relevant. – Gary Barrett Feb 2 '18 at 17:22
  • Maybe the page has no cached content? Although it does work for me. – jmh Feb 2 '18 at 18:07
  • ⌘ + Shift + r works fine for me, using Chrome on High Sierra. Is it possible you've set that key combination to do something else in the Keyboard pane in System Preferences? That would override the Chrome setting. Or perhaps you have something else installed (maybe a Chrome plugin) that is overriding that shortcut? – Alistair McMillan Feb 2 '18 at 23:40
  • 2
    Found the problem, in my case was caused by 'Be Focused' app, it overrides the ⌘ + Shift + r shortcut as it is used to start a new timer. – Manu Feb 15 '18 at 9:09
  • 1
    @Manu you are an absolute legend. I use that Chrome short cut all the time and it suddenly stopped working. The culprit was the 'Be Focused' app!!! – M3RS Aug 28 '18 at 9:57

In most cases, the reason is, that another application does already listening to the same shortcut.

In my case it was another running application called Be Focused (Pro) which uses the same shortcut (CTRL+CMD+R) defined as a global shortcut per default.

1.) Try to close a bunch of running applications

  1. Try closing all other running applications. Even the apps which has only an icon in the macOS tray area.
  2. Try the problematic shortcut after a restart of Google Chrome (chrome://restart)
  3. If the shortcut works now, you know that at least one of the closed applications listening to that shortcut and prevents it from working in Google Chrome.

2.) Try to open program for program and test the problematic shortcut in Google Chrome (after a restart) if it still works.

When you found the responsible application, try to adjust their shortcut configuration.

  • 3
    You're a rockstar - literally just downloaded the Be Focused app and was so confused why my CTRL+CMD+R just randomly stopped working. Thanks for figuring this out! – Ryan Green Oct 5 '18 at 14:49
  • +1 for rockstar! Just happen to me too! Thanks! – Papzord Feb 18 at 19:42

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