We all understand that the way to solve iPhone 4's antennagate problem is to use case and a protective layer. As far as I understand, Steve Jobs said that all these case and protective layer is available for free.
However today as I went to an iPhone reseller (I'm located in Malaysia), I was told that I would have to purchase the case and the protective layer – they would not be given for free.
Now I'm not sure what's wrong here – whether it's my understanding of Jobs' word, or if it's how the way the local Apple reseller works. I understand that when Jobs said that these casing would be given for free, it would be free regardless of which country you are in. It certainly doesn't mean that only US stores would give out the case for free, but every single country in the world which sells iPhone 4 must give it out for free. But the sales representative told me that it's only in the US that the case would be given for free.
So I am confused: is the local Apple reseller running around like ancient Chinese warlords and take no directive command from the HQ?