I have 2011 MacBook Pro that I have not used for a while. Now I am back to using it and would like to upgrade to the latest OS available. Currently, it is 10.6.8 an here are the issues

  1. When I try to download the MacOS High Sierra from the App store, the "Get" button is grey and nothing happens when I click it. In fact, all the apps are like this and I cannot use the App store to download anything at all (I have signed it with my Apple ID).

  2. Cmd+R at the booting is not working so I cannot even restore to factory settings.

  3. I do not have recovery disks.

Could you please help me to sort this out as I am not familiar with Mac that much.

  • 2
    Possible duplicate of How can I download an older version of OS X/macOS? – Tetsujin Jan 23 '18 at 7:26
  • You may need to go via Lion to Mavericks to Yosemite to get to where you want to be... Exact steps I have not checked, but that may be why the button is greyed out... – Solar Mike Jan 23 '18 at 8:08
  • Get the latest updates, then the store button works. – pepper_chico Jan 23 '18 at 21:12
  • @pepper_chico How can I get the latest updates? – abd Jan 24 '18 at 5:54
  • @abd I did it in System Settings, there's a update icon there. – pepper_chico Jan 24 '18 at 14:34

Are you using a 32-bit machine?

Unfortunately, 32-bit systems cannot run any OS after Snow Leopard (10.6). You have a few options:

  • Keep using Snow Leopard (be extremely careful about security, as I don't think it's still receiving updates)
  • Buy a newer Mac (possibly used)
  • Install Ubuntu and use it instead of OS X

If your machine is 64-bit, then I don't know what the problem is.

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