I've been able to pair a Microsoft Arc Touch Mouse Surface with my MacBook ever since Yosemite, but when I updated to High Sierra the mouse stop connecting. When I turn on the mouse, the Bluetooth sensor just flashes and the LED light below the scroll turns green and then red. Normally this is an indication that I need to change the batteries, but I have already changed them by new ones. What else can I do?
After a while, the mouse starts working with the next solution, but still, I don't know if it will fail again.
- In System Preferences > Bluetooth at the devices list, delete mouse and keyboard pairing (maybe keyboard was in conflict, I don't know)
- Pair the mouse. Turn on, press the Bluetooth button, wait for the device to be identified and connect.
- Then turn on the keyboard and connect.
The Specifications page in the Microsoft Web site for the mouse Arc Touch Bluetooth Mouse now indicates it is compatible with MacOS 10.13. I have upgraded to 10.13.3 but still the mouse does not work. When I called MS Support, the representative told me that Apple was going to release a patch to make 10.13 compatible with the Arc Touch BT Mouse, and that I should wait.