4

I would like to remove my Raspberry Pi from my iPhone 8 (running iOS 11.2.1) as a connected bluetooth device.

Normally, I would go into my Settings -> Bluetooth and select the info button (a little circled I) to show the "Disconnect" and "Forget Device" dialogs

Unfortunately, iOS does not give me this option:

How do I unpair this device if there is no button to get to the unpair prompt?

Due to work restrictions I cannot completely reset the device.

  • On my iPhone 7 (IOS 11.2.1) there is a little circled " i " If I tap on that it takes me to an options screen for that device and one selection is "forget this device." Odd that it is not displaying on your phone... – Steve Chambers Jan 5 '18 at 0:31
  • This is happening to me too! Help! – Rachel Castillo Apr 24 '18 at 0:34
3

Uh oh.

It appears that your work place has installed a configuration profile in Settings>General>Profiles.

Using Apple Configurator 2 (A application made by Apple to allow companies & schools to administrate their employee's/student's devices) there is an option to disable "Allow Modifying of Bluetooth Settings". Your work place has most likely unchecked this option preventing you from forgetting the device.

Note: It is the same for Profile Manager in macOS Server

I would suggest contacting your IT department and requesting that they allow you to edit Bluetooth settings.

Heres a picture of what it looks like in Apple Configurator 2:

enter image description here

  • 1
    ?? What about iOS devices that are not managed by an IT department? – Andrew Wolfe Jun 9 at 14:04
0

I've experienced this phenomena as well, usually have restoring from a backup, and found that I had to delete the apps associated with the devices in order to make things work properly.

You must log in to answer this question.

Not the answer you're looking for? Browse other questions tagged .