I restored my new iPhone using a third party app iSkysoft. It uses iTunes backup and restored my phone. I used it as needed to selectively restore my phone due to storage problem. Now, after restoring I am facing this problem that for all the Messages conversations that I restored, I am unable to send them message. I checked the phone number, which appears to be fine, but message cannot be cannot send.

How do I resolve this issue?

  • Did you work through support.apple.com/en-ca/HT204065 yet?
    – nohillside
    Jan 2, 2018 at 9:51
  • I did. Before the restore, I sent messages to 2 persons. After restore, im only able to send message to these persons and 2-3 more and none else. I am talking about sms not the imessage. Jan 2, 2018 at 10:03

1 Answer 1


Try disabling iMessage and then enabling it again (from Settings => Messages => iMessage).


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