I just upgraded my iPhone to iOS 5 after I did a backup of the device, and during the upgrade another backup was done too. When trying to restore me backup I was asked for a password which I didn't know about and accidentally I deleted the backup file that I created and therefore, I have no contacts, photos, nothing only my apps but as if they were brand new. Please help I need to retrieve my deleted backup file from iTunes and retrieve my contact and photos.

1 Answer 1


Usually the backups are stored in this location:

~/Library/Application Support/MobileSync/Backup/

Just hop into TimeMachine or whatever your backup solution is and restore the contents of that folder.

Digging into these files is hit or miss and based on the version of iTunes and encryption settings, they may only be understood by iTunes. There is no easy way to get specific info (like contacts or calendars) from these files. Besides the name of the files are random numbers and letters, so good luck making sense of that...

As to the initial dilemma, I don't really understand what happened. iTunes never deleted a backup, unless I did it manually in the Preferences. Do you see some backup files in iTunes Preferences > Devices, especially ones dating before the upgrade to iOS 5? I find it very odd that in the middle of the upgrade it would decide to destroy such important data.

Do you have a Time Machine backup? Were you subscribing to a sync service like MobileMe, or Google where your contacts and other stuff like that would still be?

And how did you delete the backup files actually? Did you do it manually or the OS asked your permission to do it?

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