I've purchased set of Sony Headphones (WH1000XM2). 

They are great, but I can't figure out how to have two simultaneous connections with my MacBook and iPhone.  The headphones will connect to either individually but not at the same time.  I want to have it that I can listen to music on the Mac, and answer a call on the phone when it comes in. I have tried this with a PC and iPhone and it's fine.

I believe I need to create a A2DP connection on the Mac, and a HFP connection on the iPhone. That's based on the info here - http://helpguide.sony.net/mdr/wh1000xm2/v1/en/contents/TP0001513163.html   I've downloaded Apple's Bluetooth Explorer and tried various settings related to "Disable Hands-free profile" and "aptX" but nothing works. I’m at the stage where I’m testing random permutations as I don’t understand the options.

Does anyone know if this can be done? Headphones will be going back if not.


That's not the way Bluetooth works. While you can connect multiple devices (multiple BT profiles) you can't connect them simultaneously.

I want to have it that I can listen to music on the Mac, and answer a call on the phone when it comes in.

This is where Apple's Continuity comes into play. You can have your BT headphones connected to your Mac and simultaneously make/receive phone calls and have them come through the headphones (or via the internal mic and speaker if you want).

  • Hi Allan. Thanks for the comment. I have this working with my smart tv and iPhone. I’m listening to the tv via the headphones. My iPhone rings. The tv pauses automatically and I get the phone’s ringtone through the headphones. I’m trying to achieve the same; but swap smart tv for Mac. ‘Simultaneously’ might be the wrong word. I’m not looking for both to play sound at the same time. Thanks
    – Donal B
    Dec 6 '17 at 19:29
  • I don't know that can be done on a Mac. I know it can't be done with my Bose QC 35's. But using continuity made it moot.
    – Allan
    Dec 6 '17 at 19:36
  • Thanks again. My issue is that I walk away from my desk when I get calls. So I would rather answer it on my iPhone / headphones than Mac / headphones. Not sure if that makes sense.
    – Donal B
    Dec 6 '17 at 19:40

I have the same problem and I'm working on it. it was about 2 month. But I have not been successful. At the same time, 2 iphone or android are connected. But it's not a MacBook. This is due to the MacBook. What we need to find is that the Mac computer only makes the A2DP bluetooth connection. But I have tried hard, but I have not succeeded.

I could not find any solution. I found a workaround for making phone calls and listening to music at the same time.

1- I connected my headset to a computer with a microphone AUX cable.


2- I installed the Hands Free 2 program and connected it via Bluetooth.


Now I can answer calls from my computer while listening to music.

it's a temporary solution but it's working for now. I recommend.

  • i try disable HFP on mac, but nothing,
    – svenedik
    Feb 15 '18 at 9:33
  • I know this won't be helpful, but I returned the Sony headphones and bought Bose Comfort 3. It is so much easier and they work with the mac and iPhone as they should.
    – Donal B
    Feb 16 '18 at 9:39

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