Before recent OS and iOS upgrades I was able to answer calls on mac from my iPhone. Now, after recent upgrades i can only make calls from my Mac but I'm unable to answer them.

Whenever there is incoming call I receive notification on my Mac. When I click "Answer" after a second or two I'm presented with a message saying that there is no connection with my iPhone.

Network setup, FaceTime setup - everything is the same. The only thing that changed are OS and iOS versions.

Mac OS 10.13.1 (17B1003)
iOS 11.1.2 (15B202)
  • Can you please edit your question to include the versions of iOS and macOS that you have?
    – fsb
    Dec 4, 2017 at 12:42
  • @fsb added versions Dec 4, 2017 at 14:02
  • I have the same issue May 4, 2018 at 3:59

1 Answer 1


Disconnect both devices from Wi-Fi and Bluetooth. Restart both devices and then once they come back on try to reconnect them both (Wi-Fi on Mac - Wi-Fi on iPhone/ Bluetooth on Mac - Bluetooth on iPhone). If they successfully connect try to get someone to call you and see if the Mac picks it up. I do know that if your iPhone screen is on, or active sometimes the calls wont go to the Mac. Give that a try and then let us know the status.

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