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My iPad Air 2 auto locks suddenly without any sign as to why, and the lock screen comes up. I have checked the settings and the auto lock is set to ‘never’ yet it auto locks. What could be the problem and what can be the possible solutions?

  • idk that model... does it have Touch ID? If so, then it will always auto-lock as soon as the screen switches off. (If not...idk ;) – Tetsujin Dec 2 '17 at 17:34
  • Does it happen randomly or after a specific idle time? – Kevin Grabher Dec 3 '17 at 10:37
  • It happens in around like 1 min 20 sec to 1 min 40 sec but it may sometimes even happen in 20 sec. I have no idea what is happening – Aayush Karn Dec 6 '17 at 16:27
  • It does have a touch ID but have not set that :) – Aayush Karn Dec 6 '17 at 16:27

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