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I changed my Apple ID a few months ago - and I think I updated it everywhere I need to. Everything seems to be fine (on iPhone, ipad and MacBook Pro) except when I use Apple TV it keeps showing my old Apple ID and I need to delete it and enter the new ID and password every time I want to watch something. Can anyone help?

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Probably the easiest thing to do is to just reset your Apple TV back to its factory settings.

You don't specify the exact model, so below are instructions for multiple models of Apple TV.

Apple TV 4 and Apple TV 4K

  1. On your Apple TV go to Settings > System > Reset
  2. You'll see two options:
    • Reset: This reset your Apple TV to its factory settings and won't update the software. This can be done without an internet connection.
    • Reset and Update: As above, this resets your Apple TV to its factory settings, but also installs any available software updates. Obviously you will need an internet connection for this to complete.
  3. Once your Apple TV is reset, reconfigure it by adding your new Apple ID, etc.

Apple TV models up to Apple TV 3

  1. On your Apple TV go to Settings > General > Reset
  2. Choose one of these options:
    • Reset All Settings: This option resets all settings, including your accounts.
    • Restore: This option resets your Apple TV to its factory settings, but also installs any available software updates. Obviously you will need an internet connection for this to complete.
  3. Once your Apple TV is reset, reconfigure it by adding your new Apple ID, etc.

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